At RemetricHealth, our mission has always been simple: put patients first. Through our Remote Patient Monitoring (RPM) program, we blend cutting-edge technology with compassionate, personal care. According to our latest survey of over 500 patients, that commitment is making a real difference in people’s lives.

We asked patients to share their experiences using the RemetricHealth RPM program, and their feedback reaffirms what we believe at our core: caring for patients isn’t just about data — it’s about people. Here’s what they told us.

More than 9 out of 10 Patients Trust RemetricHealth’s Remote Patient Monitoring Program

A Strong Vote of Confidence in the RPM Experience

When asked to rate their overall experience with our program:

• 92.7% said it was excellent or good

This overwhelmingly positive response shows that patients not only appreciate the service but feel genuinely supported by it. This also reinforces our belief that technology works best when backed by empathy and human touch.

Patient feedback: “This program, the feedback, easy to use blood pressure cuff, and app make monitoring and tracking my bp fun and informative. Thank you!”

 

Tangible Health Improvements

RPM is more than just transferring biometric data. It’s helping patients feel better and stay healthier. We believe proactive care leads to better health outcomes and patients agree:

• 93.3% said the program had a positive impact on their health (either significantly or somewhat)

That’s a clear indicator that consistent monitoring and support leads to better day-to-day wellness. Proactive care making a real difference, every day.

Patient feedback: “I appreciate the reminders to do my blood pressure monitoring, and the follow up when my numbers are trending inconsistently. Having this service has helped my nephrologist adjust my meds up or down as needed and would not have been able to do so as comfortably without this service. Thank you so much to the nurses who take the time to check up when the numbers are not what would be expected.”

 

Simplicity That Supports Adherence

Remote care should never be complicated. That’s why we prioritize intuitive tools:

• Over 88% of users said using the RemetricHealth mobile app is very easy or fairly simple to use.

By making technology accessible to all patients, we help eliminate barriers to better care. Whether patients are tech-savvy or not, we make remote monitoring effortless.

Patient feedback: “I appreciate your service, with the ability to maintain a reliable history of previous readings. The device is very easy to use and reliably sends the results to your device. I would give the program a 10 out of 10!”

 

Patients Value Monitoring and Insights

The features that matter most to patients? The ones that put control in their hands:

• 79% use the app to monitor key health metrics like blood pressure and weight
• 31% rely on it to view historical data and trends
• 21% benefit from reminders and notifications

These features provide clarity and peace of mind, empowering patients to actively participate in their health journey. Patients are staying engaged with their health, and they’re doing it with confidence.

Patient feedback: “This remote monitoring and accountability has made me more aware and able to manage my bp readings. It also lets me share with my physician so that they can better prescribe medications for me.”

 

Nurses Make the Difference

Our nursing team is the heart of the program and patients have experienced it. These compassionate healthcare professionals are always there for our patients:

• Nearly 91% said they are satisfied or very satisfied with their nurses

Our nurses aren’t just monitoring numbers — they’re building relationships. It’s that human connection that earns trust and drives long-term engagement. This shows the difference real people make when care is delivered remotely.

Patient feedback: “As a senior citizen with aging health issues, it is comforting to provide daily health monitoring electronically from home knowing that if the readings show a significant change/deterioration that someone is there to assist and give direction. The monthly check-in via phone or text message in-between normal doctor visits is also reassuring with knowledgeable and helpful registered nurses.”

 

Clear, Consistent Communication Builds Trust

Communication is essential for patient comfort and compliance:

• 90.8% of patients were satisfied or very satisfied with communication

This transparency ensures patients never feel alone or confused. They know someone is there to help. Someone that cares.

Patient feedback: “What I particularly appreciate about RemetricHealth’s service is their flexibility in communication. Whether it’s via phone call, text message, or email, I can easily update them on my health status. Now, once a month, I receive a text from one of their nurses, prompting me to reflect on the past month and any changes in my health – positive or negative. I value the opportunity to ask questions about diet or medication changes and receive prompt, helpful responses. It’s like having a reliable sounding board for my health concerns without needing to schedule a doctor’s appointment.”

 

100% Recommendation Rate from One Patient Group

One patient group was asked if they would recommend RemetricHealth’s RPM program to others in that same practice, and the response was unanimous: 100% would recommend it. That’s the ultimate endorsement and the clearest signal we’re doing things right.

Patient feedback: “Very helpful.” / Easy and simple.” / “Great program.”

 

Caring Beyond the Numbers

The results of this survey provide validation to our approach and offers additional inspiration to keep pushing forward. At RemetricHealth, remote patient monitoring isn’t about replacing human care with machines. It’s about enhancing every touchpoint, supporting patients daily, and delivering proactive, personalized care — with heart. Our solution is easy to use, backed by people who care, and proven to improve health outcomes while keeping the patient front and center.

Patient feedback: “Absolutely wonderful nurses! Everyone I have spoken with is personable, professional, friendly, encouraging and helpful. I am very satisfied and comfortable with the program. I feel it is the RemetricHealth team itself that makes all the difference!”

 

Interested in experiencing our program for yourself? Learn how RemetricHealth can improve care for your patients. Contact us to schedule a demo or learn more about our RPM solutions.